Using a scorecard to track employee performance

IMG_9006
Are you flying your business blind or do you use data to manage it? Do you have a handful of numbers that tell you at a glance how your business is doing?

Some people use monthly financial documents, profit and loss statements (P & L) to manage their business, which is a trailing indicator and after the fact. With a scorecard you can manage the future.

1. What is a scorecard?

A scorecard measures activity based weekly numbers for each team member.  These might include: weekly revenue, closed business, customer satisfaction, capacity, sales meetings or cash in the bank.