I was lucky enough to have the unique opportunity to see the business guru Jim Collins speak at an industry event in Miami.
The Entrepreneurial Operating System uses a lot of his principles, so I would like to share some of his wisdom.
On people …
One of my beliefs is in the importance of having a mentor and a coach if you are female entrepreneur.
So I was delighted when the founders of Live Lighter asked me to talk about my experiences for a video on their website.
Live Lighter is a a revolutionary new approach to helping individuals and businesses realise their potential.
The video was filmed by the production team at The Big Sky.
I was born and raised in a small town in Missouri.
Growing up there has had a huge influence on my attitudes, my personality and my life. The values it instilled – to help people, to do the right thing and to be yourself – stayed with me my whole life.
It also made me determined to travel, explore the world, and embrace my entrepreneurial side, which I was exposed to by my first role model, my father.
This is one of my favourite quotes. “If you always do what you’ve always done, you’ll always get what you’ve always got.”
― Henry Ford
Are you a goal-setter? Do you set New Year goals? I’m a goal setter, and always review my last year’s goals and set targets for the new year.
I make sure my goals are SMART, which stands for:
S – specific: as detailed as possible
M – measurable: how will I know when I have achieved it
A – accountable or assignable: who is going to do it (usually me)
R – realistic: is it achievable?
T – time-related: by when will I complete it – a specific date
I’ve found the following apps help me to stick to my resolutions and achieve my goals.
One essential read for me is the brilliant online BOE Magazine – the Business of Everything, so I was thrilled when they asked me to contribute the first in a series of video interviews for them.
We started filming on Friday, at the lovely Malmaison Hotel in Charterhouse Square, and there is more to do in January, so I’ll keep you posted about when it’s released.
In the meantime, here’s a flavour of the filming in action:
- You get what you wish for, so know and define exactly what you want and make sure your goals are SMART: Specific, Measurable, Attainable, Realistic and Timely
- Once you’ve defined your goal, learn how to tell a story about why you want it. Use a triangle of three things – your past experience, what future behaviours you are going to take and how it makes you feel)
- Create a list of stakeholders and people who could help you achieve it, even if you don’t know them
Retail Profile pioneered the concept now seen across Europe of leasing modern kiosks to small retailers in the common areas of shopping centres, railway stations, airports and other venues.
I founded it in 2001, starting off with a shared computer and just one member of staff. I had seen the concept working in the USA and realised there was a gap in the market when I came to the UK.
The business grew quickly and in 2003 won the Small Business of the Year Award in the London Business Awards.
It is a niche business which is perfect for pop-up shops and experiential marketing, allowing small businesses to test or promote a new product or service in a low-risk environment.
They can gain a valuable first step on the retail ladder – while at the same time the venues gain a valuable new revenue stream.
Our retail clients range from Marks and Spencer to Oxfam, from Samsung to the Germany Post.
After some financial issues in 2004, we went into receivership. I found investors very quickly, so was able to buy the company back and restart as Retail Profile Europe Ltd.
The new business has been hugely successful, working with thousands of small businesses, the most successful of which have gone onto to expand and secure both larger and longer term rentals.
One of my key ambitions was to export the concept abroad and we expanded to two European countries, Russia and Germany. In each case I customised the business model to suit the culture and business environment of the country.
In 2008 I set up a licensed partnership, Retail Profile Russia, and in 2010 a wholly owned subsidiary, Retail Profile Europe GmbH.
We successfully merged the business with the largest competitor, the Space and People Group, a PLC listed company, in 2010.
The company now has offices in London, Glasgow, Hamburg, Moscow and Delhi and over 110 employees. I successfully exited in 2014 to focus full time on training and leadership and set up this business, Bold Clarity.
- When I was little, my mom took me to an archaeological dig at an Indian burial ground and I wanted to be an archaeologist. I was obsessed with getting an open top jeep, dressed in khakis from head to toe with long floppy hat, and I thought having brushes and move dirt would be amazing. It probably suited my detail orientated mind
- My second toe is far longer than my first – I’ve heard it’s a sign of intelligence!
- If I could have one food for the rest of my life, it would be sushi
- I’m a pescatorian/vegetarian, so I won’t eat anything with feet – for health reasons, but I’m happy for other people to eat our furry and feathered friends
- I drink herbal tea and avoid too much caffeine – I have so much energy, goodness knows what I’d be like if I had more
- In my mid 20s, I was a Plus size model and made quite a bit of money in print advertising. I lost the weight and never put it on again
- I have natural curly hair, but the trend is sleek and glossy so I have it blown out most weeks.
- When I was little, I collected stamps and keys
- I love to bake